The Future is Agile by Tracy Judge

Things are changing. While we know peak seasons hit and everything speeds up, the peaks are becoming more unpredictable. More events. More complexity. Higher expectations, but the size of the core team rarely changes. At the same time, customer expectations are shifting. Clients increasingly expect partners who can adapt quickly, scale support up or down, and still deliver consistent service.

Join this session to learn how agile talent strategies help venues and supporting service providers stay flexible as demand and customer needs evolve, especially during peak seasons. By blending core teams with specialized, on-demand experts, organizations can scale support when demand surges, maintain consistent service, and bring the right expertise at the right time.