FAQs

Each project you work with Soundings will be categorized as an “Engagement” in the Greenlight Platform.

Engagements contain critical information:

• Job Description

• Job Title

• Start/End Dates

• Pay Rate

• Hiring Manager Name

• Time Tracking Instructions

Please see a short demo of how to navigate engagements here.

• Once your Soundings contact creates a new engagement for you, you’ll receive an invitation to start onboarding.

• The new engagement will populate in the ‘Upcoming Engagements’ section of your dashboard. From there, you will click on the ‘Play’ button to start your onboarding.

You will use the Greenlight platform to track your time for all projects you work with Soundings.

Your engagement will always detail the specific instructions you need to follow for each project.

Our weeks run from Monday to Sunday, with timesheets auto submitting at 10PM EST each Sunday.

Take a look at this video for a step by step guide on inputting time in the system: Time Tracking Demo.

Expenses & Per Diems

• If you have any expenses to submit for processing, you will be able to input these items in the Expenses section of your timesheet.

• You will always need to attach the backup receipt to any expense you submit and if required by your client - any cover sheets/approvals.

• If your project includes a daily per diem, you will input them for each day in the Expenses section for the travel dates that are noted in your engagement.

Site Visits

• Site visits fall under Pre/Pro hours.

• Per diems do not apply for site visits. Only for event travel dates (unless noted by your client).

• For travel guidelines for timetracking on site visits, see section below.

Travel Time

If your program is covering the time you travel, please follow these parameters.

• Flying: Enter a travel time shift starting from the time you arrive at your home airport to when you arrive to your hotel/venue. Then on your travel day back, your time from hotel/venue to your home airport.

• Driving: Record your shift from the time you leave your home to arriving to the venue, then your time from the venue back home.

Deliverables

• Depending on the type of project you work, you may need to input deliverables on a daily, weekly or project basis.

• If you are given a daily guarantee, input your shift as worked in the timesheet section, and the remaining hours calculated as hours x pay rate for each day worked.

• If you are given a weekly guarantee, input the remaining hours owed for the week as a single line deliverable.

• If you are given a project minimum, the Soundings team will assist in inputting your remaining hours as a single line deliverable on the final timesheet of your project.

Personal documents, like your I-9 or W4s, will be stored in your profile’s document center.

You will always be able to access these documents even after your engagement has ended.

Privacy is key for us - don’t worry you’re the only one who will be able to view these sensitive documents.

• Your pay history is stored in two different formats:

• PDF Paystubs - these are stored in exactly the same way as the previous version

• Database

  • You are able to filter, export, view and modify existing pay records.

Please note - your hiring manager and GreenLight will be made aware of any modifications to previous timesheets

• Demo of the pay history tab linked here.

The following information can now be edited directly in the platform:

• Name

  Email

  Bank information

  Address

  Emergency contact info

  And much more!
  

• Your profile information is supremely important - so please make sure your info is up to date!