Attendee Experience Manager (AEM) - Freelance

Freelance | Flexible Location 
Reports to: Department Head
Availability: Now

Attendee Experience Managers (AEMs) sit at the center of every program we deliver. This role blends technical expertise, exceptional customer service, and organized execution to create smooth attendee experiences from registration through onsite support. Ideal candidates enjoy details, collaboration, and delivering polished work in a fast-paced environment.

Why You’ll Love This Role:

AEMs act as architects of the attendee journey by combining technology, communication, data oversight, and onsite coordination to elevate every touchpoint. The position works closely with Program Leads, clients, and cross-functional teams including creative, travel, production, and operations. This role suits someone who is proactive, tech-savvy, and energized by delivering high-quality work. Strong problem-solving and communication skills play a direct role in program and attendee success.

What You’ll Do:

Registration & Technology 
• Build and quality-check registration websites and mobile apps 
• Manage all aspects of the registration process 
• Collaborate with Program Leads and clients on registration strategy 

Data Management 
• Serve as the central point for attendee data 
• Maintain rooming lists, cancellations, travel manifests, changes, and records 
• Deliver accurate reporting across platforms 

Customer Service 
• Provide timely, professional support to attendees 
• Troubleshoot registration and onsite issues 

Materials & Logistics 
• Produce and manage digital and printed program materials 
• Oversee badges, welcome items, communications, surveys, and gift sites 
• Coordinate printing and shipping with Operations Support 

Program Support 
• Support Program Leads with timelines, resumes, reimbursements, and cost-savings documentation 

What Makes You Great at This

Technical Skills

• Proficiency in Cvent, mobile meeting apps, and registration platforms

• Strong Excel skills and comfort with large data sets

• Excellent attention to detail and data accuracy

Core Competencies

• Resourceful, organized, and solution-focused

• Able to pivot smoothly between priorities

• Confident managing deadlines and ownership of tasks

Communication & Service

• Clear, professional written and verbal communication

• Customer-service mindset

• Collaborative approach with clients, vendors, and internal teams

Experience & Flexibility

• Experience in life sciences or enterprise events preferred

• Ability to stay steady under pressure

• Willingness to travel up to 25%

• Tools You’ll Use

  • Cvent

  • Event mobile apps

  • Google Workspace

  • Excel

  • Registration and reporting tools

  • Collaboration platforms such as Slack and Asana

• How You’ll Shine

  • Manage registration builds and attendee communication confidently

  • Maintain clean, accurate data and consistent reporting

  • Demonstrate professionalism in attendee and partner communications

  • Build trust with Program Leads, clients, and internal teams

  • Stay organized and focused as priorities shift

  • Contribute positively to program workflows and team success

• Who You Will Partner With

  • Program Leads

  • Client teams

  • Creative, production, travel, and onsite support

  • Operations Support

  • External print, shipping, and technology partners

  Reports to: Department Head

• Your Work Environment

  Flexible, remote-friendly role

  Fast-paced, collaborative digital workplace

  Travel up to 25% for onsite program delivery

• Equal Opportunity Statement

  Our client is an equal opportunity employer committed to fostering an inclusive and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Candidates from all backgrounds, identities, and experiences are encouraged to apply. 

Hiring Process

1

Share Your Interest in the Position
Complete the form below to get started. If you are not yet a member of our free Soundings Thrive talent community, you will be asked to join and fill out your profile for consideration.

What about this role feels like a natural fit for you?



SUBMIT

2

Complete Your Soundings Thrive Profile
All candidates must have a completed Soundings Thrive Profile. This allows us to evaluate the key skills required for this role (and you’ll be able to get alerted for any additional positions!)

3

Receive an Update from Soundings
Our team will review your information and let you know your status.

4

If You Move Forward
Next steps may include a skills-based interview with Soundings, interviews with the client, and reference checks.

5

Job Offer
Final candidates will receive a formal offer directly from the client. 

We are committed to providing a transparent, timely, and respectful candidate experience from start to finish. 

Attendee Experience Manager (AEM)

Full-Time | Exempt | Flexible Location 
Reports to: Department Head
Availability: Now

Attendee Experience Managers (AEMs) sit at the center of every program we deliver. This role blends technical expertise, exceptional customer service, and organized execution to create smooth attendee experiences from registration through onsite support. Ideal candidates enjoy details, collaboration, and delivering polished work in a fast-paced environment.

Why You’ll Love This Role:

AEMs act as architects of the attendee journey by combining technology, communication, data oversight, and onsite coordination to elevate every touchpoint. The position works closely with Program Leads, clients, and cross-functional teams including creative, travel, production, and operations. This role suits someone who is proactive, tech-savvy, and energized by delivering high-quality work. Strong problem-solving and communication skills play a direct role in program and attendee success.

What You’ll Do:

Registration & Technology 
• Build and quality-check registration websites and mobile apps 
• Manage all aspects of the registration process 
• Collaborate with Program Leads and clients on registration strategy 

Data Management 
• Serve as the central point for attendee data 
• Maintain rooming lists, cancellations, travel manifests, changes, and records 
• Deliver accurate reporting across platforms 

Customer Service 
• Provide timely, professional support to attendees 
• Troubleshoot registration and onsite issues 

Materials & Logistics 
• Produce and manage digital and printed program materials 
• Oversee badges, welcome items, communications, surveys, and gift sites 
• Coordinate printing and shipping with Operations Support 

Program Support 
• Support Program Leads with timelines, resumes, reimbursements, and cost-savings documentation 

What Makes You Great at This

Technical Skills

• Proficiency in Cvent, mobile meeting apps, and registration platforms

• Strong Excel skills and comfort with large data sets

• Excellent attention to detail and data accuracy

Core Competencies

• Resourceful, organized, and solution-focused

• Able to pivot smoothly between priorities

• Confident managing deadlines and ownership of tasks

Communication & Service

• Clear, professional written and verbal communication

• Customer-service mindset

• Collaborative approach with clients, vendors, and internal teams

Experience & Flexibility

• Experience in life sciences or enterprise events preferred

• Ability to stay steady under pressure

• Willingness to travel up to 25%

• Tools You’ll Use

  • Cvent

  • Event mobile apps

  • Google Workspace

  • Excel

  • Registration and reporting tools

  • Collaboration platforms such as Slack and Asana

• How You’ll Shine

  • Manage registration builds and attendee communication confidently

  • Maintain clean, accurate data and consistent reporting

  • Demonstrate professionalism in attendee and partner communications

  • Build trust with Program Leads, clients, and internal teams

  • Stay organized and focused as priorities shift

  • Contribute positively to program workflows and team success

• Who You Will Partner With

  • Program Leads

  • Client teams

  • Creative, production, travel, and onsite support

  • Operations Support

  • External print, shipping, and technology partners

  Reports to: Department Head

• Your Work Environment

  Flexible, remote-friendly role

  Fast-paced, collaborative digital workplace

  Travel up to 25% for onsite program delivery

• Equal Opportunity Statement

  Our client is an equal opportunity employer committed to fostering an inclusive and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Candidates from all backgrounds, identities, and experiences are encouraged to apply. 

Hiring Process

1

Share Your Interest in the Position
Complete the form below to get started. If you are not yet a member of our free Soundings Thrive talent community, you will be asked to join and fill out your profile for consideration.

What about this role feels like a natural fit for you?



SUBMIT

2

Complete Your Soundings Thrive Profile
All candidates must have a completed Soundings Thrive Profile. This allows us to evaluate the key skills required for this role (and you’ll be able to get alerted for any additional positions!)

3

Receive an Update from Soundings
Our team will review your information and let you know your status.

4

If You Move Forward
Next steps may include a skills-based interview with Soundings, interviews with the client, and reference checks.

5

Job Offer
Final candidates will receive a formal offer directly from the client. 

We are committed to providing a transparent, timely, and respectful candidate experience from start to finish. 

Full-Time Account Executive - Austin, TX

Full-Time
Austin, TX - Hybrid with Local Travel as Needed
Availability: Now

Our client is seeking a highly motivated and experienced Account Executive to manage sales and client relations within an assigned territory or key accounts. This individual will be responsible for overseeing all aspects of the client engagement process, ensuring seamless communication, execution, and delivery of services. The role also includes team leadership responsibilities and achieving revenue goals through strategic sales efforts. 

Why You’ll Love This Role:

This role as an Account Executive puts you at the center of building strong client relationships and driving meaningful results. You’ll have the opportunity to lead a talented team, manage key accounts, and shape strategic sales efforts that directly impact revenue growth. If you thrive in a dynamic, collaborative environment where your contributions are visible and valued, this role offers the perfect blend of client-facing impact and leadership opportunity.

What You’ll Do:

Responsibilities:  

As the Account Executive, you will: 

• Drive sales within assigned territory or accounts 

• Lead a team consisting of an Account Manager and Account Coordinator 

• Manage the full account lifecycle from proposal through final billing 

• Build strong relationships with clients and vendors 

• Conduct site visits and pre/post event meetings 

• Oversee proposal development, revisions, and service contracting 

• Manage deposits and accounts receivables 

• Ensure client satisfaction and program execution 

• Promote company values and maintain professional presence 

What Makes You Great at This

3+ years of experience in a sales or account management role, preferably in the events or hospitality industry with DMC expertise

Proven track record of meeting or exceeding sales goals

Strong leadership experience with the ability to manage and mentor team members 

Excellent communication and interpersonal skills with a client-focused mindset

Proficiency in Microsoft Office (Word and Excel)

Highly organized and detail-oriented with strong time management abilities

Experience coordinating logistics and managing full program lifecycles

Ability to manage multiple accounts and projects simultaneously 

Positive and solution-oriented attitude under pressure

Bachelor’s degree in Business, Hospitality, Marketing, or a related field (preferred, not required) 

Hiring Process

1

Share Your Interest in the Position
Complete the form below to get started. If you are not yet a member of our free Soundings Thrive talent community, you will be asked to join and fill out your profile for consideration.

What about this role feels like a natural fit for you?



What type of roles are you currently looking for? Select all that apply.

Full Time Positions
Contract/Freelance Short Term Opportunities
Contract/Freelance Long Term Opportunities

How did you find out about this role?

-Select- Social Media Soundings Thrive Email A Person

If a person referred you for this role, who can we thank?



SUBMIT

2

Receive an Update from Soundings
Our team will review your information and let you know your status.

3

If You Move Forward
Next steps may include a skills-based interview with Soundings, interviews with the client, and reference checks.

4

Job Offer
Final candidates will receive a formal offer directly from the client. 

We are committed to providing a transparent, timely, and respectful candidate experience from start to finish. 

Soundings - Job Opportunity - FT Talent Operations Manager

Looking for a new full-time opportunity? Soundings is currently recruiting talent to join our internal team as a Talent Operations Manager!

Working at Soundings

At Soundings, our mission is simple but bold: to make professional freedom accessible to all. We are reimagining how organizations connect with freelance, part-time, and full-time talent in the meetings and events industry — not just based on skills, but on character, strengths, purpose, and performance. 

We believe the best matches happen below the surface, where human connection and shared values meet. We are human-centric, data-driven, and relentlessly agile — and we’re growing. 

Position Overview:

• Full Time; Exempt

• Remote - San Diego, Chicago or Philadelphia Preferred

• Reports to Chief of Staff / Partners Closely with Account Managers

As a Talent Operations Manager, your primary mission is to identify, engage, and place the right talent to meet customer opportunities. You will partner closely with account managers to understand client needs and translate them into effective sourcing and placement strategies that ensure client success. 

In addition, you’ll play a critical role in shaping how Soundings supports and grows our talent community. Reporting to the Chief of Staff, you’ll strengthen our operational backbone by refining processes, ensuring scalability, and embedding our culture into every step of the talent journey. 

This role blends hands-on execution—such as screening, onboarding, and communications—with process ownership and strategic input. It’s ideal for someone who thrives in a startup environment, where adaptability, curiosity, and initiative are key. 

Responsibilities include, but are not limited to:

Talent Strategy & Operations 

• Oversee the freelancer lifecycle: sourcing, screening, onboarding, and placement. 

• Ensure freelancer documentation, contracts (MSAs/SOWs), and compliance are accurate and timely. 

• Collaborate with account managers to anticipate client needs and design sourcing strategies. 

• Maintain and evolve systems (CRM, ATS, talent databases) to support smarter matching. 

Talent & Client Engagement 

• Serve as a trusted contact for talent, guiding them through opportunities and onboarding. 

• Proactively share in-demand skill sets, upcoming projects, and learning opportunities. 

• Support account managers by coordinating talent-client interviews and project logistics. 

• Partner with marketing and community teams to engage talent through authentic communication. 

Process & Continuous Improvement 

• Track and report key KPIs: time-to-match, freelancer retention, and satisfaction. 

• Recommend and implement process improvements to enhance efficiency and scalability. 

• Contribute operational insights to leadership to help shape Soundings’ talent strategy. 

Who You Are (Core Values in Action):

• Growth Mindset: You’re a life learner who grows from challenges and feedback. 

• Inclusion: You ensure all voices and perspectives are respected and valued. 

• Authenticity: You show up as your true self, and create space for others to do the same. 

• Integrity: You build trust through transparency, accountability, and honesty. 

• Fun: You bring positivity and joy into the workday and team culture. 

• Entrepreneurial Spirit: You take initiative, are resourceful, and see possibilities everywhere. 

• Agility: You pivot quickly, thrive in change, and help others adapt. 

Preferred Experience & Skills:

• 3–6 years in talent operations, recruiting, HR, or customer success. 

• Events industry background is a plus, but not required. 

• Strong communicator with excellent interpersonal and relationship-building skills. 

• Organized and detail-oriented, with comfort managing multiple priorities. 

• Tech-savvy, able to quickly learn and leverage business systems. 

• Bachelor’s degree preferred but not required. 
  
  

Benefits

• Flexible Remote Working Environment

• Paid Time Off & Sick Leave

• 401K

• Medical, Dental, & Vision Contribution

• Short Term Disability Insurance

A Note to Candidates 

At Soundings, we know that no candidate will check every box — and we don’t expect you to. Please do not be deterred to apply if you think you are overqualified or underqualified. We have flexibility with this role and expect to have more opportunities in the future. We’d love to get to know you now and stay connected. 

Apply for Opportunity

If you would like to apply for the opportunity click on the link below. You will be asked to share your Linkedin profile link and a current resume.

For any questions, feel free to reach us at gigs@soundingsconnect.com.

FT Coordinator, Registration Solutions (SC3280)

Our client, a leading global provider of event and conference management services, is seeking a highly organized and detail-oriented Coordinator, Registration Solutions for a full-time permanent role. This remote position is open to candidates based in Canada and requires the ability to manage registration systems, provide outstanding customer service, and support onsite operations.

See below for more details on the position.

Please note that you will need to be a member of the Soundings Thrive community in order to be considered for this role.

FT - Coordinator, Registration Solutions

Our client, a leading global provider of event and conference management services, is seeking a highly organized and detail-oriented Coordinator, Registration Solutions for a full-time permanent role. This remote position is open to candidates based in Canada and requires the ability to manage registration systems, provide outstanding customer service, and support onsite operations.

Engagement Details 

Project Type: Full-Time Placement

Location: Remote - Must be based in Canada

Responsibilities:  

• Manage registration processes and logistics for conferences and events

• Collaborate with project and tech teams to develop registration systems

• Maintain registration databases and provide client/project reporting

• Handle attendee communications and resolve registration inquiries

• Manage payments, refunds, and reconciliation for registration fees

• Oversee onsite registration desk operations, including staff training

• Prepare registration materials such as name badges and tickets

• Deliver high-quality customer service to all event delegates

• Support general administrative duties and internal office tasks

Preferred Qualifications:

• Minimum 1 year of experience in Hospitality or Event Management

• Diploma or Degree in Hospitality/Event Management or equivalent

• Experience with registration platforms such as Cvent, Pheedloop, or Eventbrite

• Strong communication and multitasking abilities

• Comfort with new technologies and fast-paced environments

• Advanced skills in MS Excel and Word

• Basic HTML or coding experience considered an asset

• Bilingual in English and French is a plus

Fill out our opportunity form to express your interest and share availability.

Logistics Manager - Audio Visual - Contract Based SC3283

Contract position for seasoned Logistics Managers to provide operational and technical show-day support for remote technical teams focusing on mixing program feeds within vMix for virtual or hybrid events.

This contract-based freelance role is ideal for individuals with a background in coordinating remote technical teams and managing high-pressure event timelines. The Logistics Manager will play a critical behind-the-scenes role in ensuring seamless production, gear, and labor execution on show days in close communication with VEPs.

See below for more details on the position.

Please note that you will need to be a member of the Soundings Thrive community in order to be considered for this role.

Logistics Manager - Audio Visual

Contract position for seasoned Logistics Managers to provide operational and technical show-day support for remote technical teams focusing on mixing program feeds within vMix for virtual or hybrid events.

This contract-based freelance role is ideal for individuals with a background in coordinating remote technical teams and managing high-pressure event timelines. The Logistics Manager will play a critical behind-the-scenes role in ensuring seamless production, gear, and labor execution on show days in close communication with VEPs.

Engagement Details 

Project Dates: Project-based; activated upon RFP submission  

Project Hours: TBD Based on Projects

Location: Remote  

Responsibilities:  

As a the Logistics Manager, you will:  

• Provide show-day logistics and technical support for virtual/hybrid events. 

• Coordinate pre-event schedules, timelines, and deliverables for vMix operators and remote production team. 

• Support the Virtual Event Producers with communicating stream layout requirements, show flows, and remote presenter details. 

• Aid in drafting and managing input lists and schedules for technical operators. 

• Collaborate with remote production to execute the show according to plan, including troubleshooting and contingency planning. 

• Participate in pre-production meetings to tie down event timelines, layouts, and deliverables as needed. 

• Ensure all tech and logistics align with client expectations and program requirements. 

• Serve as the logistics liaison between the remote team and client-facing Virtual Event Producers. 

Fill out our opportunity form to express your interest and share availability.