Now Recruiting: Work Designers, Business Events
A Work Designer is not just designing jobs.
They are designing how people, skills, technology, workflows, event systems, and talent models come together to deliver work in a world of constant change.
We do not have specific opportunities open for this position quite yet, but we are finding that this is becoming an increased need in organizations.
We are seeking Work Designers to help business events organizations rethink how work gets done in a changing world.
What is a Work Designer? A Work Designer maps workflows, assesses skills and strengths, identifies AI-enabled opportunities, redesigns roles, and helps build more adaptable workforce models. In the business events industry, this means understanding how work moves across event strategy, planning, registration, marketing, content, sponsorship, speaker management, logistics, production, onsite delivery, attendee experience, data, reporting, and post-event follow-up.
This role is for people who are strategic, curious, people-centered, operationally strong, and comfortable working at the intersection of talent, AI, event operations, workflows, technology ecosystems, and organizational change.
Work Designers can zoom out to see the future of work and zoom in to redesign the practical steps, roles, skills, tools, behaviors, and team structures needed to get there. They are strong change managers who understand that AI transformation is not just a technology challenge. It is a people, workflow, and workforce design challenge.
Ideal Candidates:
The ideal Work Designer is someone who can think strategically and practically at the same time. They are curious about how event work happens, comfortable asking questions, and able to see both the human and operational sides of change.
They understand business events and the complexity of delivering work across clients, internal teams, vendors, sponsors, speakers, attendees, technology platforms, budgets, timelines, and onsite realities.
They are not just interested in AI tools. They are interested in what AI makes possible for people, teams, roles, workflows, event technology ecosystems, and business models.
They understand that the future of event work is not about replacing people. It is about redesigning work so people can create more value.
What You’ll Do:
As the Work Designer you will:
Map how event work currently gets done across people, teams, tools, systems, timelines, vendors, stakeholders, and decision points.
Analyze workflows across the event lifecycle, including strategy, planning, registration, marketing, content, sponsorship, speaker management, logistics, production, onsite operations, attendee experience, reporting, and post-event engagement.
Identify workflow friction, duplicated effort, role overload, unclear ownership, manual processes, disconnected systems, and opportunities to improve how event work is distributed.
Break down traditional event job descriptions into tasks, outcomes, skills, strengths, capabilities, tools, and decision rights.
Assess where AI can support, accelerate, automate, or improve event work without removing the human judgment, relationship-building, creativity, compliance awareness, or customer understanding needed for high-quality outcomes.
Evaluate how AI, automation, and event technology can be embedded into existing workflows rather than sitting outside the work in disconnected tools.
Support leaders in redesigning roles, workflows, and team structures around more adaptable, skills-based, AI-enabled ways of working.
Help define which work should sit with full-time employees, freelance talent, specialists, vendors, partners, or AI-enabled systems.
Assess how current event technology ecosystems support or constrain the way work gets done.
Identify where tools are duplicative, underused, poorly integrated, or creating additional manual work.
Facilitate conversations with leaders and teams to align people around new ways of working.
Support change management by helping teams understand why work is changing, how roles may evolve, what skills will become more valuable, and how technology should support the work.
Translate workforce and workflow insights into practical recommendations, roadmaps, role models, implementation plans, training priorities, and talent strategies.
Key Qualifications
Experience in business events, event operations, event technology, workforce strategy, organizational design, talent strategy, change management, or business operations.
Strong understanding of how business events are planned, produced, staffed, marketed, measured, and delivered.
Strong ability to map event workflows and translate operational complexity into clear recommendations.
Understanding of event technology ecosystems and how tools connect across the event lifecycle.
Understanding of AI use cases and how AI can support practical event work.
Ability to assess skills, strengths, roles, responsibilities, team structures, and capability gaps.
Strong facilitation, communication, and stakeholder management skills.
Comfort working through ambiguity and helping leaders and teams navigate change.
Experience designing agile or blended workforce models is preferred.
Experience with strengths-based tools, AI readiness assessments, capability mapping, or workforce diagnostics is a plus.
Hiring Process
1
Share Your Interest in the Position
Click the form link below to get started, and answer a few qualifying questions to ensure you are a fit. If you are not yet a member of our free Soundings Thrive talent community, you will be asked to join and fill out your profile for consideration.
2
Complete Your Soundings Thrive Profile
All candidates must have a completed Soundings Thrive Profile. This allows us to evaluate the key skills required for this role (and you’ll be able to get alerted for any additional positions!)
3
Receive an Update from Soundings
Our team will review your information and let you know your status.
4
If You Move Forward
Next steps may include a skills-based interview with Soundings, interviews with the client, and reference checks.
5
Job Offer
Final candidates will receive a formal offer directly from the client.